đŸ›Ąī¸ Safe Play Commitment

Responsible Gaming at rajbaj

rajbaj is committed to providing a safe, fair, and enjoyable environment for every player. Our responsible gaming programme gives you the tools and guidance to stay in control — because your wellbeing always comes first.

🔞 21+ Only  •  rajbaj is strictly for adults aged 21 and above  •  Play within your means  •  Gambling should be entertainment, not income

Our Commitment to You

At rajbaj, responsible gaming is not a footnote — it is a core part of how we operate. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet, Rajshahi, and beyond, and we take seriously the trust that players place in our platform. Gambling, when enjoyed responsibly, is a legitimate form of entertainment. We are here to make sure it stays that way.

Our responsible gaming programme is built around one simple principle: you are always in control. We provide a suite of practical tools that let you set your own limits, take a break when you need one, or step away from the platform entirely if that is the right decision for you. There is no judgement here — only support.

rajbaj enforces a strict 21+ age policy across all gaming products, including casino games, live dealer tables, cricket betting, slots, and crash games. Any player found to be under the age of 21 will have their account suspended immediately and all associated funds handled in accordance with our Terms & Conditions.

🔞
21+ Age Policy
Strict age verification on every new account. No exceptions, no workarounds.
💰
Deposit Limits
Set daily, weekly, or monthly deposit caps to keep your spending within a budget you are comfortable with.
📉
Loss Limits
Define the maximum amount you are willing to lose in a given period. Once reached, play is paused automatically.
âąī¸
Session Reminders
Receive on-screen notifications when you have been playing for a set length of time to help you stay aware.
🕐
Time-Out Feature
Take a short break of 24 hours, 7 days, or 30 days. Your account is paused and no deposits are accepted during this period.
đŸšĢ
Self-Exclusion
Permanently or long-term exclude yourself from the platform. Our team acts on all self-exclusion requests promptly.

Your Player Tools

Every rajbaj account comes with a full set of responsible gaming controls. Here is how each tool works and how to activate it.

💰
Deposit Limits

You can set a maximum deposit amount for any rolling 24-hour, 7-day, or 30-day period. Once your chosen limit is reached, further deposits are blocked until the period resets. Limit reductions take effect immediately. Limit increases require a 48-hour cooling-off period before they apply — this is intentional, giving you time to reconsider. To set a deposit limit, log in to your account, navigate to Account Settings, and select Responsible Gaming. You can also request a limit via our support team at any time.

📉
Loss Limits

A loss limit caps the total net amount you can lose within a defined period — daily, weekly, or monthly. When your net losses reach the limit you have set, your ability to place further bets is suspended for the remainder of that period. As with deposit limits, reductions are instant while increases carry a 48-hour review delay. This tool is particularly useful for players who prefer to set a hard financial boundary before they begin a session, rather than relying on in-the-moment judgement.

âąī¸
Session Time Reminders

Losing track of time is one of the most common ways a recreational gambling session stretches longer than intended. Session reminders display a clear on-screen notification after you have been logged in and actively playing for a period you choose — for example, 30 minutes, 1 hour, or 2 hours. The reminder does not end your session automatically; it simply prompts you to check in with yourself and decide consciously whether you want to continue. You can configure your preferred reminder interval in your Account Settings under Responsible Gaming.

🕐
Time-Out (Short Break)

If you feel you need a short break from gambling, the time-out feature lets you pause your rajbaj account for a defined period: 24 hours, 7 days, or 30 days. During a time-out, you cannot log in, make deposits, or place bets. Any active bonuses are frozen for the duration. The time-out cannot be cancelled early — once activated, it runs its full course. This is a deliberate friction measure designed to make the cool-down period meaningful. To activate a time-out, contact our support team on Telegram @rajbaj_official or email [email protected].

đŸšĢ
Self-Exclusion

Self-exclusion is available for players who feel they need to step away from gambling for an extended period or permanently. You can request a self-exclusion period of 6 months, 1 year, 3 years, or indefinite (permanent). During self-exclusion, your account is fully suspended: no logins, no deposits, no bets, and no promotional communications. All pending withdrawal requests will be processed and paid out to you. A permanent self-exclusion cannot be reversed. A time-limited self-exclusion cannot be lifted before its expiry date under any circumstances. To request self-exclusion, contact our support team directly — we will process your request within 24 hours.

🔍
Reality Checks & Account History

Your full transaction history, bet history, and win/loss summary are always available in your rajbaj account dashboard. We encourage all players to review this data regularly. Knowing exactly how much you have deposited, won, and lost over a given period is one of the most effective tools for keeping gambling in perspective. Reality checks are available at any time — no waiting, no requests needed. Simply log in and navigate to the Account History section.

Recognising a Problem

For the vast majority of players, gambling is an enjoyable pastime. However, for a small number of people, gambling can develop into a problem that affects their finances, relationships, and mental health. Recognising the signs early is the most important step toward getting back in control.

Warning Signs to Watch For
  • Spending more money on gambling than you can comfortably afford to lose
  • Borrowing money or selling possessions to fund gambling activity
  • Gambling to recover losses ("chasing losses") rather than for entertainment
  • Feeling restless, irritable, or anxious when not gambling
  • Lying to friends or family about how much time or money you spend gambling
  • Gambling interfering with work, studies, or important responsibilities
  • Using gambling as a way to escape stress, anxiety, or difficult emotions
  • Repeatedly trying to cut down or stop gambling but finding it difficult to do so
  • Neglecting meals, sleep, or personal health because of gambling sessions
  • Feeling guilt or shame after a gambling session

If any of the above resonates with you, please take it seriously. These are not signs of weakness — they are recognised indicators of a condition that can be treated with the right support. The first step is simply acknowledging that something may be wrong. rajbaj's support team is available 24/7 and will always treat your concern with complete confidentiality and without judgement.

Getting Help

If you believe gambling is becoming a problem for you or someone you care about, please reach out. You do not have to wait until things feel serious — early conversations are always easier and more effective.

đŸ’Ŧ

rajbaj Support Team

Our responsible gaming team is available 24 hours a day, 7 days a week, including public holidays, Bangladesh Standard Time (UTC+6). All conversations are strictly confidential. We can help you activate any of the player tools described above, discuss your options, or simply listen.

Telegram: @rajbaj_official

📧 Email Support

Prefer to write? Send your responsible gaming query to our team at [email protected] (plain text — not a clickable link). We aim to respond to all responsible gaming emails within 4 hours. Please include your registered username so we can locate your account quickly and take action without delay.

đŸĨ Professional Counselling

If you feel you need professional support beyond what our team can provide, we strongly encourage you to speak with a qualified counsellor or mental health professional. In Bangladesh, mental health services are available through government hospitals in Dhaka, Chittagong, Sylhet, and other major cities. Your doctor or a trusted person in your community can also help you find appropriate support.

👨‍👩‍👧 Support for Family Members

If you are concerned about a family member or friend who may have a gambling problem, rajbaj's support team can advise you on the options available. With appropriate authorisation or in cases of evident harm, we may be able to take steps to restrict or close the account in question. Please contact us via Telegram @rajbaj_official or at [email protected] for a confidential conversation.

Protecting Minors

rajbaj operates a zero-tolerance policy regarding underage gambling. The platform is strictly for adults aged 21 years and above. We verify the age and identity of all players during the registration process and at the point of first withdrawal. Any account found to belong to a person under 21 will be suspended immediately, any winnings forfeited, and deposited funds returned in accordance with our Terms & Conditions.

If you share a device or a mobile number with younger family members, we strongly recommend the following precautions:

🔐
Keep Your Credentials Private

Never share your rajbaj username or password with anyone, including family members. Enable screen lock and biometric authentication on your device to prevent unauthorised access to your account when your phone is unattended.

📱
Device-Level Parental Controls

Both Android and iOS devices offer parental control features that allow you to restrict access to specific websites and applications. If children use a shared device, we recommend activating these controls to prevent access to online gambling platforms, including rajbaj.bet.

🔔
Report Suspected Underage Access

If you suspect that a minor has accessed the rajbaj platform — whether via your account or through their own registration — please report this to our support team immediately at [email protected] or via Telegram @rajbaj_official. We will investigate and act swiftly.

Our Guiding Principles

Everything rajbaj does in the area of responsible gaming is guided by four core principles that shape our policies, our tools, and the way our support team interacts with players.

đŸŽ¯ Transparency

We are upfront about the nature of gambling. All games on rajbaj are governed by random number generators or live dealer outcomes that are independently audited for fairness. The house edge on every game type is a mathematical reality — gambling should never be viewed as a reliable source of income. We communicate this clearly, and we never use misleading promotional language that implies guaranteed wins or effortless returns.

âš–ī¸ Fairness

Every player on rajbaj — regardless of their deposit size, betting frequency, or preferred game — is entitled to the same responsible gaming protections. Our tools are available to all account holders at no cost and with no penalty for using them. Choosing to set a deposit limit or take a time-out will not affect your account standing, your bonus eligibility, or the way our team treats you.

🤝 Respect

When a player contacts us about a responsible gaming concern, we treat that conversation with the seriousness and confidentiality it deserves. Our support team members who handle responsible gaming requests are trained to respond with empathy and professionalism, not with sales pitches or attempts to retain the player. The player's wellbeing takes priority over revenue in every such interaction, without exception.

🔒 Privacy

All responsible gaming requests, self-exclusion applications, and support conversations are treated as strictly confidential. Details of your responsible gaming measures are never shared with third parties for marketing purposes. For full details on how we handle your personal data, please review our Privacy Policy.

Explore rajbaj Responsibly

Ready to enjoy rajbaj's full range of games and betting markets? Remember: set your limits before you play, gamble only with funds you can afford to lose, and always keep it fun. 21+ only.

Login to rajbaj 🎲 rajbaj Casino 🏏 Cricket Betting 🎰 Browse Slots ❓ Read the FAQ 🔒 Privacy Policy